FAQS

How long does shipping take?

Orders are usually processed within 1–5 business days. Delivery times vary depending on your location.

Do you ship internationally?

Yes, we ship worldwide. International customers may be responsible for customs duties or import fees.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Can I return or exchange my order?

We do not offer refunds for change of mind or incorrect sizing. Exchanges are only available for incorrect or defective items reported within 7 days of delivery.

What should I do if I receive a faulty item?

Please contact us within 7 days of receiving your order and provide your order number along with clear photos of the issue.

How do I choose the correct size?

Please refer to our Size Guide before placing your order. If you're unsure, feel free to contact us for assistance.

Are your designs original?

Yes. Every AlifAin design is created to reflect our heritage, culture, and storytelling, making each piece unique to our brand.

How can I contact you?

You can reach us at alifain025@gmail.com, and we'll get back to you as soon as possible.

What does 'AlifAin' mean?

AlifAin is inspired by the idea of roots, identity, and belonging. Our brand celebrates culture, heritage, and the stories that connect us to where we come from.